Privacy Policy - Escape the City: your data, our care

1. What information do we collect?

Our website and/or services do not intend to collect data about website visitors who are younger than 16 years of age, unless they have permission from a parent or guardian. However, we cannot always check the age of a visitor. We therefore recommend that parents be involved in the online activities of their children to prevent data from being collected without parental consent.

1.1 Personal Data

'Ontreep de Stad' processes your personal data because you use our services and/or because you provide this data to us yourself. Below you will find an overview of the personal data that we process:

First and last name
Email address
Company details (business booking)

1.2 Usage Data

We automatically collect information about your interactions with our Service, such as:

IP address
Device type and browser
Date and time of access
Used features within the website

2. How do we use your information?

The collected information may be used for the following purposes:

Processing your payment
Sending our newsletter and/or promotional emails (if you have given permission for this)
To be able to email you if this is necessary to be able to perform our services
Improving our website and analyzing your use to optimize our services

3. Sharing your information?

'Ontreep de Stad' does not sell your data to third parties and only provides it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We only share your data in the following situations:

Service providers: We may use external service providers for functions such as payment processing or customer support. These third parties only have access to your data to perform these tasks and are required to treat your data confidentially.
Legal requirements: We may disclose your data when required by law, for example in the event of a court order.

4. How we protect personal data?

'Ontreep de Stad' takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of misuse, please contact us via info@ontsnapdestad.nl. We take appropriate measures to protect your personal data in accordance with applicable laws and regulations.

5. Your rights?

You have the right to:

Request access to the personal data we store about you.
Correct incorrect or incomplete information.
Have your data deleted, except when we are legally obliged to retain it.
Object to the use of your data for marketing purposes.

6. Cookies

Our website may use cookies to improve your experience and keep track of statistics. You may choose to decline cookies through your browser settings, but this may affect the functionality of the Service.

7. Changes to this Privacy Policy?

We reserve the right to change this Privacy Policy at any time. We will notify you of changes by posting the updated policy on our website. Continued use of the Service after such changes constitutes your acceptance of the revised policy.

8. Contact

If you have any questions about this privacy policy, you can contact us at:

Email: info@ontsnapdestad.nl
Whatsapp: +31 0623675909